How our products reach you?
- Currently our delivery is limited to Peninsula Malaysia only.
- All products will only be delivered to you after full payment is made and confirmed by Sweet Palate.
- Your products will be shipped within 1-3 days upon your full payment and confirmation of order.
- Please expect longer delivery times in peak periods such as the Christmas and Chinese New Year period.
- Your order will be shipped to you via the service of a courier company appointed by Sweet Palate.
- We will not be responsible for non-delivery or delay caused by incomplete/incorrect information provided by the customer in respect to address, contact number and etc, as well as absence of receiver during the delivery.
- Free delivery for order of RM200 and above is applicable for delivery within Klang Valley.
If you paid for defective items or wrong items shipped, please contact us at firstname.lastname@example.org within 3 working days.
Please note that returns are accepted within 10 days from shipped date.