How our products reach you?
- Currently our delivery is within Malaysia only.
- All products will only be delivered to you after full payment has been made and confirmed by Sweet Palate.
- Your products will be shipped within 1-3 working days upon your full payment and confirmation of order.
- Your order will be shipped to you via the service of a delivery company appointed by Sweet Palate.
- We will not be responsible for non-delivery or delay caused by incomplete/incorrect information provided by the customer in respect to address, contact number and etc, as well as absence of receiver during the delivery.
- Free delivery for order of RM300 and above is applicable for delivery within Klang Valley.
- Please contact us for special arrangement if you would like us to deliver the products to the area which is not covered by our online store delivery zones.
Shipping Return & Refund
If you paid for defective items or wrong items shipped, please contact us at info@sweetpalate.net within 3 working days. Kindly refer to our Return and Refund Policy.