Delivery Infomation

How our products reach you?

  1. Currently our delivery is within Malaysia only.
  2. All products will only be delivered to you after full payment has been made and confirmed by Sweet Palate.
  3. Your products will be shipped within 1-3 working days upon your full payment and confirmation of order.
  4. Your order will be shipped to you via the service of a delivery company appointed by Sweet Palate.
  5. We will not be responsible for non-delivery or delay caused by incomplete/incorrect information provided by the customer in respect to address, contact number and etc, as well as absence of receiver during the delivery.
  6. Free delivery for order of RM300 and above is applicable for delivery within Klang Valley.
  7. Please contact us for special arrangement if you would like us to deliver the products to the area which is not covered by our online store delivery zones.


Shipping Return & Refund

If you paid for defective items or wrong items shipped, please contact us at within 3 working days. Kindly refer to our Return and Refund Policy.